Retrun policy

Return Policy

Thank you for shopping at TAHAM Tech Shop. We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, we’re here to help.

Returns

  1. Eligibility

    • You may return most new, unopened items within 30 days of delivery for a full refund. We cannot accept returns of items that are damaged, used, or not in their original packaging.
    • Some items are not eligible for return, including but not limited to software, downloadable products, and personalized or customized items.

  2. Initiating a Return

    • To initiate a return, please contact our customer service team within 30 days of receiving your order. You can reach us by [Your Contact Information].
    • Please provide your order number and the reason for the return. Our customer service team will provide you with a return authorization and instructions on how to return the item.

  3. Return Shipping

    • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
    • If you are returning an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

  4. Refunds

    • Once your return is received and inspected, we will process your refund within [Number of Days] days of receiving the returned item.
    • Refunds will be issued to the original method of payment. Please note that it may take some time for the refund to appear on your credit card statement, depending on your credit card company.

Exchanges

  1. Eligibility

    • We only replace items if they are defective or damaged upon receipt. If you need to exchange an item for the same item, please contact our customer service team within 30 days of receiving your order.

  2. Damaged or Defective Items

    • If you receive a damaged or defective item, please contact our customer service team as soon as possible. We will work with you to resolve the issue and provide a replacement item if necessary.