Frequently Asked Questions
Q: What is TAHAM Tech Shop?
A: TAHAM Tech Shop is a leading retailer of the latest electronics, gadgets, and tech accessories. We offer a wide range of products from top brands at competitive prices.
Q: Where is TAHAM Tech Shop located?
A: We are located at Jamuna Future park East Court, Saudi Embassy, 8 no:- Lift, 4th floor lift Block D, shop 4D-021, Dhaka, Bangladesh, Dhaka, Bangladesh.
You can also shop online through our website at tahamtech.
Q: What are your store hours?
A: Our store is open Monday to Saturday from 9 AM to 8 PM and Sunday from 10 AM to 6 PM. Our online shop is available 24/7.
Orders and Shipping
Q: How can I place an order?
A: You can place an order directly on our website or visit us in-store. For online orders, simply add items to your cart and follow the checkout process.
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. In-store purchases can also be made using cash or credit/debit cards.
Q: Do you offer international shipping?
A: Yes, we offer international shipping. Shipping fees and delivery times vary based on the destination. Please refer to our Shipping Policy for more details.
Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email. You can use this number on our website to track your order’s status.
Returns and Exchanges
Q: What is your return policy?
A: We offer a 30-day return policy on most items. Items must be in their original condition and packaging. Certain items, such as opened software and personal care products, are not eligible for return. Please refer to our Return Policy for more details.
Q: How do I return an item?
A: To return an item, please contact our customer service team to initiate the return process. You will be provided with a return authorization and instructions on how to send the item back.
Q: Can I exchange an item?
A: Yes, exchanges are available for most products. Contact our customer service team to arrange an exchange.
Product Support
Q: Do you offer warranties on your products?
A: Yes, all products come with a manufacturer’s warranty. The duration and terms of the warranty vary by product. Please check the product details for specific warranty information.
Q: How can I get technical support for my purchase?
A: For technical support, you can contact our support team via email, phone, or live chat on our website. We also provide a range of troubleshooting guides and FAQs in our support section.
Q: Do you offer installation services?
A: Yes, we offer installation services for certain products, such as home entertainment systems and smart home devices. Please contact us for more details and pricing.
Promotions and Discounts
Q: How can I stay informed about promotions and discounts?
A: Sign up for our newsletter to receive updates on the latest promotions, discounts, and new arrivals. You can also follow us on our social media channels for exclusive deals.
Q: Can I use multiple discounts on a single order?
A: Generally, only one discount code can be used per order. Some promotions may allow stacking, but this will be specified in the promotion details.
Contact Us
Q: How can I contact TAHAM Tech Shop?
A: You can reach us via email at techtaham@gma il.com, phone at 01610-407666, or through our website’s contact form. Our customer service team is available Saturday to Thursday from 9 AM to 10 PM.
Q: Do you have a physical store I can visit?
A: Yes, you can visit our physical store at Jamuna Future park East Court, Saudi Embassy, 8 no:- Lift, 4th floor lift Block D, shop 4D-021, Dhaka, Bangladesh,
. We’d be happy to assist you in person.